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Top Questions        The Single Edge        Orders, Shipping, & Payment 

Top Questions

What is your return policy?

Our return policy is simple. Love our products, or send them back - no questions asked. If for any reason you’re not 100% satisfied with your new gear, just shoot us an email, and we’ll take care of the rest. Returns are hassle free - for US orders, we’ll send you a shipping label and all you need to do is drop your gear in the mail. For international orders, we'll send you the address - you just get it back to us.

New for 2017, and for US orders we’re pleased to announce for a limited time that Patrick pays for your return shipping. Shop worry free - we got you covered. 

If you find that you’re unhappy with our products for any reason, just let us know so that we can help you return them within 90 days of receipt for a full refund. Simply email hello@getsupply.com, and we'll take care of you.

What is your shipping policy?

We are pleased to offer FREE three-day shipping and returns for all US orders over $50. No codes needed. Just add to cart and checkout today!

We offer $3.95 flat rate shipping for all US orders under $50, $9.95 flat rate shipping for Canadian orders, and $14.95 flat rate shipping everywhere else in the world. 

For international orders, import duties and/or taxes are not pre-paid

 

The Single Edge

I've never seen these kind of blades before - what's up with that?

The blades used in our razor are known as "injector" razor blades. They are blades that have been in production for almost a century, and we think they're the best out there. Our blades are made by one of the only remaining blade manufacturers in the United States that traces their company heritage back to the late 1800's. What's more, our unique coated stainless steel blade is more than twice as thick as today's razor blades, giving you a more substantial, effortless shave.

How long do the blades last?

Everybody changes out their blades at different intervals due to the fact that our skin, hair, and preferences are all different. But you can easily get 5 to 10 shaves out of each blade.

Where do I buy blades for the Single Edge?

You can easily purchase Single Edge razor blade refills on  www.getsupply.com. Additionally, the Single Edge takes any standard "injector" style blade, which means that you're not locked into buying them from us. Injector blades can be found easily on Amazon, eBay, and many other online retail stores. 

Each Single Edge razor purchased on our website comes with a pack of twenty blades to get you started. They should last you about six months!

How hard is it to shave with?

We’ve designed the Single Edge to be extremely easy to use. If you are new to traditional wetshaving (shaving with a single, exposed blade), it might take a few tries to get your technique right, but we’re confident that you’ll pick it up quickly. If you’re already an avid wetshaver, the Single Edge will seamlessly fit into your current rotation of razors (whether it’s a rotation of one or twenty). We believe it will quickly become one of your favorites.

What kind of shaving cream should I use?

One of the great things about the Single Edge is that you can easily begin using it with your current setup. There’s no need to invest in different creams or soaps upfront – just use it with whatever methods you’re currently using. That being said, you will definitely experience the best shave using traditional beard preparation and shaving methods.

How do I switch out the blades?

This is one of our favorite parts. It’s so easy a monkey could do it, and what’s more, you don’t have to fumble around with sharp blades and risk cutting yourself. Check out our Kickstarter video (on our homepage) for an example!

 

Pre-Orders, Shipping & Payment

Where's my Order?

If you created an online account with us when you placed your order, you can find the delivery details in your account summary page. Just sign in using the link below!

https://www.getsupply.com/account/login

Didn't create an account with us? No sweat! Just shoot us an email at hello@getsupply.com and we can give you the latest status for your order. We can also sign you up for an online account if you would like. 

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, and Discover. We do not accept PayPal or pre-paid cards at this time.

Want to know when the next version is coming?

Classic vs. Custom: What's the difference?

Every man is unique, and so is his beard. That's why we've created a razor that is adjustable to match  your unique shaving needs. The Custom Single Edge razor ships with three different shave settings that can be changed out in seconds: Sensitive, Classic, and Aggressive.

The Custom Single Edge

Think of it like the electric clippers at your barber shop - change the blade setting, and change how close you cut. Need an extra close shave today? Just use our aggressive setting - it allows you to mow down the thickest beard with ease. Just a trim? Use our sensitive setting. Once you shave with our customizable razor, you'll wonder why you ever did it any other way.

Not a custom type of guy? No worries! Just order the Classic Single Edge, which includes the classic shave setting. It's our most popular setting, and gives a fantastic shave with zero irritation.